Customer Testimonials

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DealerRater Jun 12, 2021

All staff were very helpful and friendly. Very happy with my experience in buying my vehicle from this dealership. The Salesperson Cynthia Garza was awesome.

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Google Jun 7, 2021

I always feel very well cared for and genuinely appreciated every time I come in for service or maintainence. I always feel like I got more than I expected for a fair price. I have been very pleased with all service for 7 years now and plan to continue for many more years.

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Google Jun 3, 2021

Great service. Found the perfect Q50 for me. Rick was very helpful during the test drive and purchase.

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Google May 30, 2021

Superior service in a timely manner. Trusted friends will. ALWAYS recommend to friends and family.

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Google May 19, 2021

I have purchased 2 Infinits from Jesse Mendoza at Ed Hicks. Of course when I was ready for my 2nd I went back to him! Great customer service, friendly, knowledgeable, and helpful through the whole process!

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Google May 19, 2021

I highly recommend Jesse. He’s very knowledgeable and went above and beyond to make sure I was satisfied with my purchase. He answered all my questions about the vehicle I purchased and showed me all the features of the vehicle and how to use them. I am extremely satisfied with my purchase and will definitely request Jesse when I purchase my next vehicle.

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Google May 19, 2021

If your looking for a vehicle, this is the place to shop. From sales to service they are absolutely great. My salesman Jesse helped me to find the perfect car to fit all of my needs. Jesse answered all of my questions and made the whole experience great. My family and I will definitely be shopping with Jesse at Ed Hicks INFINITI for all of my vehicles.

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Google May 19, 2021

Thank you for making the purchase of my QX80 so wonderful! My family and I love our new certified INFINITI ! We will definitely be using the service department there as well ! Overall so friendly and welcoming !

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Google May 19, 2021

Cody was the best sales person I have ever experienced when purchasing a vehicle! Ask for him when you stop in to Ed Hicks INFINITI for your next vehicle, and you won’t be let down.

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Google May 19, 2021

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Google May 19, 2021

Cynthia Garza was awesome, she helped me find the right car for me. I’m in love with my car. The people in the service department are just as nice. I would highly recommend Ed Hicks INFINITI to anyone. Just ask for Cynthia Garza.

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Google May 19, 2021

Just bought my first Infinity QX-50!! Cynthia Garza was amazing! Answered all my questions!

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Google May 19, 2021

Just purchased my 2nd vehicle from Ed Hicks and like before, I am very satisfied with my purchase and my experience. Cynthia Garza did a great job at helping me find the car I wanted and facilitated in getting me a great deal!

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Google May 18, 2021

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Google May 18, 2021

Great service. Found the perfect truck for me. Could not be happier!

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Google Mar 19, 2021

I took my 2005 Infinity FX35 for a PCM reprogramming and they were Super friendly and Professional...from the answering of the phone to the Service Manager and intelligent Technicians!! I highly recommend them to Anyone. Thanks for the Awesome Service 💯

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Google Mar 15, 2021

I just bought this used QX56 yesterday evening. The Staff was pleasant to be with and extremely helpful. I knew what I wanted to look at and was greeted promptly without the feeling of an aggressive sales person. They valued my trade-in fairly and the price of the QX56 was just below fair market value. I would recommend them to anyone looking for a quality vehicle with an honest approach to customer care.

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DealerRater Feb 8, 2021

The dealership was easy to work with. My husband and I are very pleased with the QX50, and the people we worked with. Karen Cone

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DealerRater Jan 20, 2021

I’ve always have had a great experience with these people. Amanda is Amazing! I’m in the car repair business, hang on to her before someone steals her away!

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Facebook Jan 3, 2021

Highly recommend! Cody was our salesman and he sure did win us over. He went over and above and made us extremely happy. We will be returning in 6 months to purchase a vehicle for our daughter. Thank you Cody and team! 🙌🏽

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Facebook Sep 24, 2020

Clean waiting room. Free car washing, free oil change, free gift!

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Google Jul 28, 2020

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Google Jul 22, 2020

Thank you to Colten and Rodney for your exceptional customer service! Happy to be part of the INFINITI family!

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Facebook Jul 21, 2020

David is the best!!Always great CS...and a smile!

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Facebook Jul 3, 2020

Was very good experience purchasing my truck here at ED Hicks INFINITI. Thank you guys

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Google Jul 1, 2020

You guys ROCK!!!

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Google Jun 30, 2020

Was surprised at how cheap my oil change was! Service Dept was clean and the people were friendly. I will be back.

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Facebook Jun 7, 2020

excellent service and quality

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Facebook Apr 27, 2020

Service Center was professional.

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Google Feb 27, 2020

Great experience. Was happy to see a friendly female face in the service department.

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Google Feb 4, 2020

We just purchased our 2nd infinity on Friday. We went from a Q50 to a Q60 turbo 2019. I loved my Q50 for so many reasons but the “Infinity experience” is the best!! Great customer service, all employees are always very courteous and personable. Sara the Service Manager is so wonderful and understanding, just remembering to reach back out to me is a good feeling that I was not forgotten. We had a situation with our Q50 the day after Christmas, we were on our way to San Antonio and the car started acting weird like it wanted to stall. So, ...

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Google Jun 22, 2019

Very accommodating, friendly, and responsive service department.

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Google Jun 18, 2019

Very good service department and sales staff. The Hicks are well known and active members of the community. They are well liked and respected for their fairness and generosity.

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Google Jun 17, 2019

Great staff, nice atmosphere. Was first time and recieved great service.

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Google Jun 13, 2019

This service department always takes great care of me and my car. Professional and friendly everytime!

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Google May 22, 2019

Jesse is professional , informative and went the extra mile helping with small details.

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Google Apr 18, 2019

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Google Apr 13, 2019

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Google Mar 25, 2019

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Google Mar 23, 2019

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Google Mar 7, 2019

Very polite and professional. We shall see how the service turns out when the parts arrive.

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Google Mar 6, 2019

Dave from service was very professional and helpful...

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Facebook Feb 25, 2019

Because I have an infinity now and I cannot wait to be able to trade it in.

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Google Feb 17, 2019

I brought a INFINITI Q50. Great car..Thanks Frank.

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Google Jan 19, 2019

I leased a Rogue Sport. It was a pleasure doing business with them.

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Google Jan 8, 2019

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Google Nov 27, 2018

Excellent! Scheduled service appointment in less than an hour.

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Google Nov 9, 2018

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Google Oct 30, 2018

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Google Oct 22, 2018

My car was serviced and washed!! Looks great! Thank you very much!!

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Google Oct 20, 2018

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Google Oct 10, 2018

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Google Oct 4, 2018

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Google Sep 5, 2018

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Google Jul 19, 2018

Service was wonderful. Smiley met me with a smile and provided wonderful client service. I asked for a discount coupon and he said that there is one currently active which was applied to my bill. However, in fairness to your INFINITI competitors, when you visit their websites, they have tons of meaningful coupons in their adds that helps offset the service cost. I wish Ed Hicks would do the same but maybe limiting it due to lack of competition in the area. The customer lounge is kept clean but always lacking in snacks such as fresh fruits and fresh cookies. ...

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Google Jul 16, 2018

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Google Jun 28, 2018

Nice selection of vehicles!

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Google Jun 7, 2018

I have never had a bad experience here. Owning an INFINITI is amazing.

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Google May 16, 2018

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Facebook Apr 10, 2018

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DealerRater Apr 1, 2018

We went in just to check out the cars, Andrew was so knowable about the vehicles and friendly. We were really impressed with the service we received. Made the buying experience very pleasant!!

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DealerRater Mar 12, 2018

Looked here for a deal 3 years ago, and ended up goo g to San Antonio. This time around they made an offer nobody could beat. We have been Ed Hicks customers going on 14 years. Loyalty does have its rewards. And with Nissans, Mercedez, and Infinit to choose from, you have plenty of price range options. Going to return for when I'm ready to get my Q60.

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Google Feb 15, 2018

I was traveling from out of town and needed an oil change for my INFINITI. I called these guys and was greeted in a very friendly manner. They got me in and out very quickly. They also gave me a military discount. Top notch service department!

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Google Jan 4, 2018

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DealerRater Sep 25, 2017

Andrew was willing to work with us and was very professional. He answered all of our questions and got back to us as promised. Great experience.

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DealerRater Sep 22, 2017

Very happy with my over all experience. The staff was great through the entire process. I came out with the perfect vehicle that suits my needs. I highly recommend ed hicks infinity.

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DealerRater Aug 17, 2017

We have purchased several cars through the years and this was by far the best experience ever! Most times we drop of our trade and wait for a call on the value which comes hours later. Then do the finance app and leave while waiting a few more hours for another call etc. Not this time- everything was done quickly and efficiently. Marco and Andrew were the best, and maybe it's because this was our first time purchasing at a luxury dealership, but we never felt like we were being worked over. Our last vehicle was a sticker price ...

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DealerRater Jun 27, 2017

Patient and understanding of the customer demands. Found a deal that was able to work with needs. Appreciate the complementary burger after waiting for so long and courteous.

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DealerRater May 5, 2017

I went into Ed Hicks INFINITI originally looking at the new Q60 coupe and met Andrew. He was extremely knowledgeable on the car, all of its features and INFINITI in general. Not once did he have to look anything up and answered every question confidently and even provided more information that I would have known to ask. From day one there was never any pressure to buy but he did follow up occasionally to see how I was and if I had any additional questions. I came back to the dealership one evening and saw the new QX30 and felt ...

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DealerRater Apr 25, 2017

The group at INFINITI worked with me and my family 100% . We appreciate the INFINITI Team and would like to recognize Niko and Marco for working out all the kinks and getting this deal completed.

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DealerRater Apr 20, 2017

I was very happy with the customer service and they did their best to get me the best deal possible....go see Andrew Jones... He's still been following up and checking on me a month after the sale.

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DealerRater Oct 27, 2016

Staff was fast and friendly and worked with me to get the best deal.This was my first time purchasing a car and my experience was amazing.

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